Refund and Returns Policy

Request a return

Email sales@gamotron.in or call +91 9923460708. Include your order number, product name and a description of the issue. Photos of the item and packaging can help us assess damage. Contact us for return instructions before sending the item.

Inspection and replacement

Once Gamotron receives and inspects the returned item, we will confirm the outcome. If a replacement is approved, we will dispatch it after inspection and share tracking when available. If a refund applies, we will confirm the amount and how it will be issued.

If Gamotron arranges return shipping for an approved refund, we deduct the applicable return shipping charge from the refund where permitted by law. Customers pay the cost of sending hardware to Gamotron for repair or warranty assessment, except where applicable law requires Gamotron to cover that cost. We confirm any charge we will deduct before arranging the return.

Product warranty and repairs

Warranty periods vary by product and are stated on the product page or written quote. The Touch Sensor carries a one-year warranty for manufacturing defects. The warranty excludes damage caused by burning, tampering, breakage, misuse or improper installation. After the warranty expires, paid repairs may be available. We will quote charges before starting work.

Consumer rights

This policy preserves any remedies available under applicable consumer law, including for goods that are defective or differ from what was advertised or agreed.